Tarah Maharaj- Blog #1

Informal vs. formal email and how they are affected by text messaging styles in the workplace

     Now you may wonder what in the world does text messaging have to do with the style writing we use when sending an email? Text messaging influences the type of style writing we use tremendously. From my first blog, it stated that text messaging can affect the conciseness of our writing. The reason conciseness is so important is because this is what determines what type of writing style you will use when sending a professional email. There are two different types of writing: informal and formal. Informal writing is more casual is more appropriate when communicating with friends and other close ones. Formal writing is more complex, professional, organized, and business-oriented. Text messaging styles confuse the individual into writing in an informal tone because that’s the style of writing they are used to when sending text messages. I will further discuss the difference between informal and formal writing and how it is affected by text messaging.

Informal Emails

            Informal emails should only be sent to family and friends. These emails SHOULD NOT be sent to your boss at work! This type of writing style is unprofessional and has a friendlier demeanor in its writing tone.  The use of continuous text messaging poses a problem for the use of informal writing. Many employees don’t even know the difference between informal and formal. Majority of employees in a professional setting send informal emails as opposed to the correct version of, “formal emails.” The biggest effect text messaging has on writing is the use of shortened words, condensed sentences, and a friendly tone. Here is an example of an informal sentence and formal one:

  • Informal: It was, like, five bucks, so I was like “okay”.
  • Formal: As the price of five dollars was reasonable, I decided to make the purchase without further thought.

See the difference between these two sentences? The formal version has more vocabulary and wordiness compared to the casual informal sentences.

Formal writing

Formal writing is professional and business appropriate. This type of writing has more advanced vocabulary skills, longer and complex sentences, the use of one instead of you and its appropriateness in the business setting. Formal writing definitely needs to be practiced and use more effectively in the workplace. Text messaging styles have disrupted the correct way to send an email at work. Formal writing tells a lot about the individual who writes it. If you write with strong vocabulary and don’t show use of grammatical errors, this makes you, the writer, look more educated and knowledgeable about the subject matter.

formal writing

Here are some useful tips in formal writing and some sources you can follow to gain more insight on the difference between informal and formal:



In general, the use of text messaging has negative impacts on formal writing styles.  We discussed the difference between informal and formal, listed example abbreviations commonly used and explained why the use of text messaging has affected our ability to write formal emails.




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